FOLLOW ON INSTAGRAM

FAQ

How is the quality of your dress?

Our company is specializing ladies’ evening dresses over 7 years in China and has passed the Supplier Assessment by Alibaba.com, because of the reliable quality and exquisite workmanship of our products that we can exist so long and become even stronger. We inspect every dress carefully and strictly before shipment.

Is there anything special of your dress?

All of our dresses you see were designed by our own professional designing group, which means each of our styles is unique and honorable in this world! As you can see in the model pictures, we also hired beautiful and sexy models todemonstrate our dresses. Besides we are factory sell to you directly, so the prices are fairly low compared with the market prices.

Will the real dress look different from the picture?

We 100% guarantee that the designs of the dresses are exactly the same as they are in the pictures in our website. However, due to the differences in lighting and computer monitor settings, the color may be a little bit different. A well-set CRT monitor may best show our dress colors.

How do I wash or iron my dresses?

Since our dresses are well-made with very complicated workmanship, we don’t suggest you wash our dresses in washing machines. In fact, formal dresses look best in their original conditions and need not to be washed often. If you do want to wash them, dry-cleaning is the best choice. The second choice is to wash them softly in cold water by hand.

Can I order a custom-made dress from your store?

Yes, we offer custom-made service to our buyers. But the price for a custom-made dress is higher and takes longer time to deliver. Besides, you need to provide us some important measurements of yours.

What should I do if I haven't receive my dress?

If you haven’t received your dress, kindly be patient. Your dress may reach your hand in the next few days. Meanwhile, kindly contact the shipping company by your side or contact us for help, we will try our best to help you. If your dress was lost, we will send you a new one.

Packing and Shipping

When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will arrange production only after payment cleared, and manufacturing duration is normally around 30-45 days. We do not guarantee delivery time on all international shipments due to difference in customs clearing times in individual countries, which may affect how quickly your product is inspected. Kindly note that buyers are responsible for all additional customs fees, brokerages fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments. The shipping cost doesn’t include any import taxes, and buyers are responsible for customs duties.


20151104145354

潮州市潮越礼服有限公司 粤ICP备06025382号